VCAO or Victim Crisis Assistance Ontario is a community response program that provides immediate, short-term crisis intervention services to persons affected by crime, tragedy and disaster. VCAO programs offer a variety of crisis intervention services to persons affected by crime, tragedy and disaster 24 hours a day, 7 days a week, 365 days a year.
VCAO teams of trained staff and volunteer crisis responders provide emotional support, practical assistance and an information and referrals on-site or by telephone.
WHO IS A VICTIM?
Someone whose life has been affected by crime, tragedy or disaster.
Family and friends of persons who have been injured or killed as a result of a serious accident or as a result of a crime.
Someone who has viewed a violent or traumatic incident.
These services are designed to meet the most immediate needs of victims, who may need:
The immediate response of someone being there to support them in a time of crisis.
Someone to speak to about ways to ensure their safety, immediate and in the future.
Someone who has time to listen and is empathetic.
Assistance with identifying options and appropriate community resources that will help with the next steps.